Navigating Home Care: Frequently Asked Questions.
Home Care Frequently Asked Questions!
We understand that choosing the right home care service is an important decision, and you likely have questions. Below, we’ve answered some of the most frequently asked questions to help you make an informed choice.
If you don’t see your question here, we’re always ready to assist—just give us a call at 770-635-8042
Your Home Care Questions—Answered
Q: What is home care?
A: Home care provides personalized, one-on-one assistance for individuals—whether they are seniors, disabled, living with a chronic illness or recovering from an illness or surgery—who prefer to stay in the comfort of their own homes. It promotes independence and ensures peace of mind by offering compassionate, reliable, and professional care.
Q: How can your caregivers help my parents?
A: At Certified Home Care of Georgia, we provide personalized services designed to make your life easier, safer, and more comfortable. Our caregivers are here to assist you or your loved ones with everyday tasks, ensuring a higher quality of life in the comfort of your home. Here is how we can help:
Comfort Care
Our caregivers offer companionship and emotional support, helping to ease feelings of isolation and loneliness.
Personal Hygiene Assistance
We assist with daily hygiene tasks, including bathing, showering, grooming, shaving, brushing teeth, and hair styling. We also help with dressing, nail care, toileting, catheter care, and monitoring fluid input/output if needed.
Medication Management
Stay on track with your medications. We ensure you take them at the right times and assist with calling in refills when necessary.
Laundry Services
We handle washing, folding, and ironing clothes to keep your wardrobe fresh and clean.
Meal Preparation
Our caregivers can plan and prepare nutritious meals while also assisting with grocery shopping to meet your dietary needs.
Light Housekeeping
We help maintain a clean and organized home by tidying up, cleaning, stripping and making beds and ensuring garbage is taken out regularly.
Transportation and Errands
We provide reliable transportation to medical appointments; help pick up medications and assist with running errands.
Q: What areas do you serve?
A: We proudly serve North Fulton, Gwinnett, and Northern Georgia, including:
- Clarke
- Barrow
- Dawson
- Forsyth
- Gwinnett
- Habersham
- Hall
- Jackson
- North Fulton
- Walton counties
Q: Who needs in-home care?
A: In-home care is beneficial for individuals experiencing:
- Difficulty with daily tasks such as dressing, bathing, or cooking.
- Memory loss or confusion.
- Trouble ambulating or attending appointments.
- Loneliness or lack of companionship.
- Challenges maintaining personal hygiene or a clean home.
If your loved one is facing these challenges, we can help. Contact Certified Home Care of Georgia for personalized support tailored to your family’s needs.
Q: What payment methods do you accept?
A: We accept private pay (check, credit card, or cash), all long-term care insurance, and workers’ compensation.
Q: How much does your service cost?
A: Our rates are budget-friendly and flexible, based on your specific needs. Contact us to create a customized care plan ranging from 1-hour visits to 24/7 care.
Q: How soon can services start?
A: Same-day service is available! Call us before 1 p.m. on weekdays or by noon on weekends, and we can have a caregiver in your home within 6 hours.
Q: Are your caregivers trained and certified?
A: Yes, all our caregivers are certified by the State of Georgia. They undergo rigorous screening, including background checks, reference verifications, and competency test and assessments. Additionally, they attend extensive orientation and quarterly training sessions to stay updated on best practices in care.
Q: What makes Certified Home Care of Georgia different?
A: Our personal approach to care sets us apart. We don’t just match clients with caregivers; we create a customized plan of care based on your unique preferences and needs. Our founder has been a caregiver since 1987, and we have a proven track record of excellence.
Q: Can you provide care in nursing homes or assisted living facilities?
A: Yes, we can provide care wherever you call home, including nursing homes and assisted living facilities.
Q: What if my caregiver is unavailable?
A: If your caregiver is unable to attend a scheduled shift, we will arrange for a qualified replacement immediately. Your well-being is always our top priority.
Q: Do you offer respite care?
A: Yes, we provide short-term care for family caregivers who need a break, starting from as little as two hours per visit.
Q: Are your services bound by a contract?
A: No, we believe in delivering care that speaks for itself. You can cancel or adjust your services at any time.
At Certified Home Care of Georgia, your care and satisfaction are our priority. Whether you’re exploring options for yourself or a loved one, we’re here to help.
📞 Call us today at 770-635-8042 ext. 1 to schedule a free consultation or get answers to any remaining questions. Let us create a personalized care plan that ensures comfort, dignity, and peace of mind for you or your loved ones.